b9bet Terms & Conditions

1 General Terms

The following general terms must be followed when using all games, bets, and services offered on the b9bet platform:

• Each user may operate only one account. Opening multiple accounts under the same person's name is strictly prohibited.
• b9bet is to be used for personal entertainment purposes only. Operating an account for professional or commercial purposes is not permitted.
• Attempting to exploit any technical error or bug on the platform is strictly prohibited.
• b9bet reserves the right to modify, suspend, or cancel services at any time without providing a reason.
• All content on this platform is protected by b9bet's intellectual property rights. Redistribution without written permission is prohibited.

2 Account Registration & Verification

To open a valid account on b9bet, it is essential to provide accurate and complete information at the time of registration. Registering with false or incomplete information will be considered a violation of these Terms.

• During registration, you must correctly provide your full name, date of birth, a valid mobile number, and your active payment method details.
• If account verification is required, b9bet may request a National Identity Card (NID) or another identity document.
• Keeping the password secure is the user's own responsibility. If any unauthorized access to the account is noticed, b9bet support must be informed immediately.
• Sharing account details with any third party or playing on behalf of another person is strictly prohibited.
• Operating multiple accounts from the same IP address or device will be treated as fraudulent behavior.

3 Age Restrictions

b9bet is only for adults aged 21 and above. Use of this platform by minors is strictly prohibited.

• At the time of account registration, the user must declare that they are over 21 years of age.
• b9bet reserves the right to verify age at any time and may request appropriate proof.
• If it is proven that a user is under 21 years of age, their account will be closed immediately and all deposited funds may be forfeited.
• Parents and guardians are requested to prevent minors from accessing this platform.

4 Bonus & Promotion Terms

A welcome bonus is offered to new members at b9bet. All terms related to this bonus are detailed below:

• A 100% bonus is given on the first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000.
• A 25x wagering requirement applies to the bonus. That means, for a ৳1,000 bonus, ৳25,000 must be wagered before winnings from the bonus can be withdrawn.
• The wagering requirement is calculated only on the bonus amount, not on the deposited amount.
• Restrictions on specific games or categories may apply when using a bonus — these will be stated on the relevant promotional page.
• b9bet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Any attempt to claim bonuses through multiple accounts or by fraudulent means will result in account termination.
• Under the VIP program, weekly cashback is provided across four tiers ranging from Bronze to Platinum.

5 Deposit & Withdrawal Policy

All financial transactions on b9bet are handled securely and transparently. The following payment methods are accepted:

• Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Minimum deposit amount is ৳500 (for each method).
• Minimum withdrawal amount is ৳1,000.
• Successful withdrawal requests are generally processed within 1 hour.
• Account verification must be completed before a withdrawal can be made. Withdrawals from unverified accounts may be delayed.
• Withdrawal requests will only be processed to the same method used for the deposit. Withdrawals to third-party accounts are not permitted.
• If fraudulent activity is suspected, b9bet reserves the right to temporarily hold a withdrawal pending additional verification.

6 Gaming Rules

b9bet has specific rules for slots, live casino, sports betting, and other game categories:

• All games are operated using Random Number Generator (RNG) technology, which ensures fair and unbiased results.
• If a game is cancelled due to a technical error, the wagered amount will be refunded.
• In sports betting, the result announced by b9bet is final. For any dispute, please contact the support team.
• If a connection is lost during a live casino game due to a network issue, the result will be determined according to the rules of that game.
• Games from various providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft are available on b9bet.
• b9bet reserves the right to change the game catalog at any time.

7 Prohibited Activities

The following activities are strictly prohibited on the b9bet platform and will be considered a serious violation of these Terms:

• Playing games or placing bets using automated bots, scripts, or software.
• Using the platform for money laundering or transferring illegal funds.
• Fraudulently exploiting the bonus system, such as claiming bonuses through multiple accounts.
• Attempting to breach the platform's security or hacking.
• Stealing or attempting to access other users' account information.
• Harassing, threatening, or behaving abusively toward other players.
• Distributing platform content to third parties without authorization.

8 Account Suspension & Termination

b9bet reserves the right to temporarily suspend or permanently terminate any account in the following circumstances:

• Violation of any provision of these Terms.
• Suspected fraudulent activity on the account.
• Failure to pass age verification or providing a false age.
• The account remaining inactive for an extended period (subject to applicable policy).
• At the user's own request (self-exclusion or request for permanent closure).

b9bet will attempt to make contact before terminating an account; however, in cases of serious violation, the account may be closed without prior notice.

9 Privacy & Data Protection

b9bet gives the highest importance to protecting users' personal information. To read our full privacy policy, please visit the Privacy Policy page.

• b9bet uses SSL encryption technology to keep all data secure.
• Users' personal information is not sold to third parties, but may be provided to authorities when legally required.
• Information provided at the time of account creation is used for the purpose of delivering services.
• Users may contact support at any time to update their personal information.

10 Responsible Gaming

b9bet believes that gaming is a recreational activity and should be enjoyed in a controlled manner. We encourage all users to play responsibly.

• Deposit limits, session time limits, and self-exclusion features are available on b9bet.
• If you feel that gaming is having a negative impact on your life, please contact the support team immediately.
• Please keep in mind: there is always a possibility of losing bets and gaming should not be considered a source of income.
• To learn more about problem gambling, visit our Responsible Gaming page.

11 Limitation of Liability

b9bet is not responsible for the following:

• Loss caused by internet connection issues, power outages, or problems with the user's device.
• Any loss caused by the failure of third-party software or services.
• Loss resulting from the user's own carelessness leading to account information being compromised.
• If any irregularity occurs in game results due to an unexpected technical error, b9bet will provide a reasonable resolution.
• b9bet's liability in relation to gaming gains or losses shall under no circumstances exceed the total amount deposited by the user.

12 Policy Changes & Notifications

b9bet reserves the right to modify these Terms at any time. Information about changes will be communicated in the following ways:

• Updated Terms will be published on this page with the revision date noted.
• For significant changes, registered users may be notified through support channels.
• Continued use of the platform after any changes will be considered as the user's acceptance of the new Terms.
• Users are advised to check this page regularly.

13 Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these Terms or b9bet's services, please contact our support team:

• Live Chat: available 24/7 within the platform
• Email: [email protected]
• Support is provided in both Bangla and English.
• For disputes, it is recommended to first discuss the matter with the support team.
• The decision of b9bet authority will be considered final in all disputes.